Non of this stuff is simple. You really must understand it, all of it, and know what you are doing in minute detail or it will end in tears, smoke or broken bones, or never be finished or properly functional. You cant expect to give the problem to someone else to figure out because they wont.
By the way, I trust this lad, Danny. He is genuine, and trying his best, isn't just doing it for the money he is being paid.
Seriously if your guy you have doing your chair cant wire up a battery/charger then I think you need to either supervise it or oversee it yourself, every moment. Or find someone that can understand it. He may be a nice guy, but he isn't up to the task. The charger is the easy bit.
But... It may be that he has wired things incorrectly and blown the 12, 13 balance inputs on the charger? And so now it doesn't work even if correctly wired. A simple test with a multimeter will tell you if the wiring is correct. If it is then he has quite possibly damaged the charger previously.
As I keep on trying to explain. You really cannot just "farm this out" and get a chair built. You will never get it done right. Its too involved, too many details to expect someone else to get right. Its one of those things that *you* must understand, do yourself, or oversee 100 percent, all the way.
This is one reason I just ignore those that say they can "get some built" or can build them for others. Too much time, labour, detail in a one off chair for that to ever work without mass production.