Etac e890 sbf module error

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Etac e890 sbf module error

Postby szalmazs » 07 Oct 2018, 08:38

Hi ! I have error on my etac e890 sbf module error 1022. How I can solve this? Not work any position, no light, only drive posible.
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Re: Etac e890 sbf module error

Postby Burgerman » 07 Oct 2018, 09:09

https://www.preloved.co.uk/adverts/show ... wheelchair

Like this? Not sure about its seating module. It uses an r-net controller. Theres a couple on here that may know. But its not a generic powerchair part, like the r-net control system, its an etac thing... So you may struggle for info.
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Re: Etac e890 sbf module error

Postby rover220 » 08 Oct 2018, 06:20

with great difficulty, have you dont an actuator calibration? you will need the special software and cable to read sbf faults. whats your location?
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Re: Etac e890 sbf module error

Postby szalmazs » 09 Oct 2018, 10:03

Thanks for reply. Serbia.
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Re: Etac e890 sbf module error

Postby szalmazs » 09 Oct 2018, 10:09

I don't calibration, calibration possible without special software ?
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Re: Etac e890 sbf module error

Postby Burgerman » 09 Oct 2018, 11:04

No. You need an etac dealer.
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Re: Etac e890 sbf module error

Postby rover220 » 09 Oct 2018, 15:09

yes you can calibrate the actuators through the joystick.
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Re: Etac e890 sbf module error

Postby Burgerman » 09 Oct 2018, 20:21

Well I am wrong! Thought you needed that wheelchairbuilder software...
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Re: Etac e890 sbf module error

Postby rover220 » 10 Oct 2018, 05:34

Burgerman wrote:Well I am wrong! Thought you needed that wheelchairbuilder software...


thats permobil.

for faults and actuator replacement then there is software needed.
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Re: Etac e890 sbf module error

Postby rover220 » 10 Oct 2018, 05:35

i can share the software but youll need a 9pin serial cable to connect to sbf ox
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Re: Etac e890 sbf module error

Postby szalmazs » 10 Oct 2018, 06:02

Please share i have cable from woodygb.
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Re: Etac e890 sbf module error

Postby rover220 » 10 Oct 2018, 18:26

szalmazs wrote:Please share i have cable from woodygb.


is it a 9pin serial?
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Re: Etac e890 sbf module error

Postby alapatanov » 11 Oct 2019, 09:07

Please, explain about cable, and maybe sketch chematic of cable and share software and where to connect cable on my wheelchair-
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Re: Etac e890 sbf module error

Postby rover220 » 11 Oct 2019, 10:41

alapatanov wrote:Please, explain about cable, and maybe sketch chematic of cable and share software and where to connect cable on my wheelchair-


its a standard 9pin cable

the cable on its own is useless without the 2 items of software. i have the software necessary but you can brick your chair if you are not entirely sure what you are doing with it.
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Re: Etac e890 sbf module error

Postby LROBBINS » 11 Oct 2019, 11:55

If your PC has only USB ports and no conventional Serial Port, you will need a good quality USB-to-Serial adapter cable instead of a serial to serial 9 pin cable (or find a PC with an old fashioned serial port).
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Re: Etac e890 sbf module error

Postby alapatanov » 12 Oct 2019, 13:05

I REALLY need software, because without reprograming my wneelchair is useless. So if You have software please share.
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Re: Etac e890 sbf module error

Postby alapatanov » 14 Oct 2019, 14:12

PLEASE share that two pieces of software if Yo have it. I have old PC with REAL RS 232 ports, and Only thing I need is software, and wiring of cable whisc I suppose that one end go to youstick charging connector, an other end of cable to PC RS 232. Am I right or wrong???????
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Re: Etac e890 sbf module error

Postby alapatanov » 26 Oct 2019, 00:39

Do anyone have cable for serial connector on PC?
Maybe have circuit diagram for r-met dongle. PLEASE help to solve error 1022 on r.net controller.
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Re: Etac e890 sbf module error

Postby Burgerman » 26 Oct 2019, 01:55

https://support.pgdt.com/Online-Diagnos ... abase.aspx

1022

Module Error

Either the Trip Code has been entered incorrectly, or a Module Error is being reported.

This occurs when the control system detects a trip within a specific module. The module will be identified on the diagnostics screen.

Check all cables and connectors to the module.
Cycle the power.
(If possible)Remove the module reporting the trip from the system.
Cycle the power.
If the error has gone, the module reporting the error may require repair, contact your service center.
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Re: Etac e890 sbf module error

Postby Irving » 26 Oct 2019, 03:21

I'm confused - the OP is talking about a serial connection with the Etac system, but its appear this system also uses an R-Net controller? Then the OP wants info on the R-Net dongle and a serial connection to it? There are no serial connections in an R-Net system. Unless the chair manufacturer has developed a proprietary device with its own programming interface independent of, but coexisting/integrated with, R-Net. Can we clarify if that the situation here?
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Re: Etac e890 sbf module error

Postby rover220 » 26 Oct 2019, 07:49

yes, the sbf box is attached to the rnet system. the sbf controls all chair seating functions, inhibits and speed control. it is notoriously unreliable. it has its own software and db9 serial connection for programming and calibration of actuators. ordinary rnet trip codes are uesless here.
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Re: Etac e890 sbf module error

Postby Irving » 26 Oct 2019, 08:34

rover220 wrote:yes, the sbf box is attached to the rnet system. the sbf controls all chair seating functions, inhibits and speed control. it is notoriously unreliable. it has its own software and db9 serial connection for programming and calibration of actuators. ordinary rnet trip codes are uesless here.


Ah, thanks for confirming that, it all makes sense now! So the error code 1022 is a generic "module error" which appears on the R-Net screen, but has nothing to do with the R-Net system. I know there's a CAN message which puts a defined piece of text (stored in fixed memory, not dynamic AFAIK) on the controller screen.

Obviously the sbf box is capable of receiving and sending R-Net messages from the JSM but I guess this capability was added to an existing product rather than reworking it to be fully integrated into R-Net as Permobil did (well sort of).
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