Two days ago my right footplate locking bracket broke off, two days later it's fixed with a quick e-mail to my ex-RAF service guy who welded it back on this morning, job done!
Now if I was relying on WCS, it would've been a couple of weeks before they'd repair it and probably would've replaced the entire side frame! You can see why WCS waste millions of £'s when a simple repair job is all that's needed. It always pays to have a handyman with the skills for doing jobs like this on our chairs as it's far quicker and simpler in the long run.
I keep spares of everything so I'm never stuck.
Steve