by Burgerman » 16 Mar 2019, 13:16
Other than on here, I never found any dealer, or even manufacturer that has much idea about programming or OEM level stuff at all. In the past I have rtied in desperation to get things programmed properly by manufacturer or dealers alike. Even WITH these tools they all seem completely clueless. Yes they have all been on courses, and such. But they are usually the wrong types of personalities. They remember some things, and repeat it all parrot style. But no actual understanding of whats possible or why.
As such there are plenty of end users with WAY more understanding of all this stuff than the dealers or even manufacturers that are limiting all this and stopping us get our hands on the basic tools we need.
Try ringing sunrise medical, invacare, or even the manufacturer of the control system and asking about say, motor load compensation and how that actually works. Not how to set it. How it WORKS and why. Again, ask them to explain the difference between battery current, motor current and motor impedance and the relationship between these 3. You will not find anyone that can explain it to you. Yet this is the basic fundamental working of every mobility controller. Without an understanding of this, and current limiting, you CANNOT properly configure the rest! Because they DO NOT UNDERSTAND IT.
So they think that I or you, dont stand any chance of understanding the basics or whats safe as a mere end user... When in fact it seems that the oopposite is true.