Hello All,
I have a Braunability XT 2014 Chrysler Town & Country minivan. I bought the minivan in May 2016 with 2200 miles on it
preowned. It now has 5900 total miles. It is a side-load with the kneeling feature. I have a couple of quick questions
for the experts out there and anyone else who might want to comment.
First Issue: I am having a problem with the ramp not deploying all the way. The ramp hangs up in midair halfway down. If I hit the key fob
or the button on the door panel or even the dashboard switch the ramp starts to deploy and then stops. The minivan also stop
squatting about halfway. Oddly you can push the ramp down with one hand rather easily. Furthermore if you hold the end of the
ramp up with one finger the ramp will also deploy completely. As of now the ramp has always retracted properly and the door slides automatically shut. I tried resetting the van's brain box or CPU by pressing the reset button behind the rear seat and rebooting it but it didn't make any difference.
I have an appointment on Wednesday with Mobilityworks to look at it and possibly fix the issue. Personally I think it's an adjustment problem with one of the limit switches. Nonetheless I'm rather pissed off that the minivan needs service after only 5900 miles. I'm concerned because I don't want to get ripped off. I was quoted $900 for the ramp motor alone. According to yelp Mobilityworks is very expensive when it comes to service. Naturally it's just out of warranty. It expired in April 2017. I expected more out of Braunability and plan to write a bitch letter
after I get it fixed.
Second Issue: since I've had the van it has always been a bouncy ride and rather rough on the questionable roads of PA. I believe it has the stock KYB shocks. I am assuming the gas shocks but I don't know for sure. It has the Kumho Solus KH Sixteen inch Original tires. Although it is rather quiet and smooth on smooth roads, it bounces rather hard and rides harsh over anything but smooth roads. The rough ride issue or problem appears mostly in the rear end of the minivan. It's not a dealbreaker but it's a pain in the ass. The minivan rides worse when I'm not in it in my wheelchair I assume it's because it's lighter. I was wondering if changing out the rear shocks with something better than the stock KYB shocks would improve the ride quality? The improvement has to be rather significant because I don't want to spend money on shocks for just a minor ride improvement. Beware it does have traction control and antilock brakes etc. and I don't want to switch out the shocks and have it affect these features by messing with the suspension. I hear some shocks with the self-leveling feature can mess up the antilock brakes etc. and/or the traction control and trip a computer error code in the minivan.
If anyone has any suggestions or comments about my minivan I would appreciate hearing about it and or their experiences.
F3HEAD