Is there a reset for the controller or an inline fuse somewhere that I may have missed?
Not to my knowledge ..No..
If you have a multimeter you can probe the charging socket ...if the reading is around 13v you have wired the batteries in parallel.... if the reading is zero then you have a wiring / connection fault.
An expert is a person who has made all the mistakes that can be made in a very narrow field.
Niels Bohr