Wheelchair Services UK statement
How to get a wheelchair
NHS wheelchair services
NHS wheelchair services offer assessments to determine what type of wheelchair or mobility equipment you may be entitled to on the NHS.
In most cases, you'll be referred to the service by a hospital, doctor, consultant or occupational therapists. See the directory of wheelchair services for a full list of services.
In general, wheelchair services are available to people of all ages who have a long-term need for mobility help. However, the specific criteria for whether you're eligible are decided locally and will vary depending on where you live.
Before you can be offered a wheelchair, you'll have to undergo an assessment. This will determine if you're eligible and, if so, what type of mobility equipment is most appropriate. The assessment is normally carried out at NHS wheelchair services centres or clinics.
The people who assess you will all be health professionals, such as GPs, occupational therapists, or physiotherapists, and should include a "rehabilitation engineer" (someone who specialises in wheelchairs and seating). There is no one-size-fits-all policy, which means you will be assessed according to your individual needs. The assessment should take into account your physical and social needs, as well as the environment in which you live and work.
Take particular notice of the last paragraph.
YOUR SOCIAL needs. YOUR ENVIRONMENT as in broken footpaths, wet muddy lanes or parks, beaches and hills... YOUR CAR and crash testing, tie down availability. And YOUR INDIVIDUAL NEEDS. Like pubs, dog walking, safety (lights?) etc etc.
That doesn't mean they will only offer you a basic spec slow TDX SP or a Invacare Harrier or whatever they get cheap, that they offer everyone, and refuse to budge. It means they need to consider your personal needs and look at other chairs as required or suggested by you too if they better suit your life. Even though they will tell you otherwise! Behind all the smiles and "helpfulness" is an agenda. To save as much money on each user as they can get away with.