Your pilot is being rolled out as personal health budgets ! See you make a big differnce. I got a call back about my new request for direct payment from my old useless suport worker it took 20 mins to explain to her that I knew what I was asking for and why it would be better for me to control my care and how I received it.
Her response was very negative but she couldn't refuse my out wright tough I could tell she wanted too. She says she will phone next week after talking with he manager.

Know where have I heard that line before...