Arima wrote:Burgerman wrote:Also, what is it with America?
DME, USA, WCJ, DME, ATP, DP, VP, CEO, and more in 1 post.I know what some of them are...
HaHa thats exactly what went thru my mind trying to keep up with you guys on this thread. Reminds me of an EU flowchart I looked at once trying to understand the government structure over there.Rollin Positive wrote:
Arima said
"You made me chuckle with that question. I doubt anyone would describe me as passive. Often being direct gets me labeled as angry and uncooperative."
I tell people be the biggest pain in the ass and use the next level of management at your DME till you get what you want.
If you are passive this industry will walk all over you so use an advocate if your not comfortable speaking up for yourself.
I am always willing to help anyone in the US of chair funding.
It's a good thing I can't get up or I would have caved in some skulls with a bat by now. That however will probably not help me get a new chair. What usually happens is I tell them they are an idiot or swear at their stupid ideas and they call security to have me thrown out. A business always has the right to refuse service. If you have the CEO's phone number now you have some leverage. Maybe someday you can give me a lesson in diplomacy. I'm always nice to start with until I hear the first excuse or obstacle or whatever bullshit the lazy clerk is spewing that day. I don't feel the need for help with funding....it's the ordering process that's out of reach. We know manufactures can...but DME's get in the way.
National Seating sent me a note today saying they could get an Invacare Storm series rwd chair with center powered footrest, but I don't think that will use r-net?
So I called Numotion. Talked to the paper pusher and she said they work with my insurance Aetna. Then she connected me to the dude who orders chairs whatever his initials and title are. We talk about everything...Motion Concepts custom seating, Frontier, Sunrise/Quickie. He even had the number for Sunrise "Built4Me" custom build department. He will be calling them tomorrow.
He wanted me to ask you Expresso...your new chair with center footrest. Is the footrest powered and does the whole chair use r-net only? He knew Motion concepts did up grades but he thought they only used their own proprietary control system and not r-net.
You are also right about the priority being whatever works to keep you healthy. I'd ride a St Bernard all day if it kept me from getting a hole in my ass. Anyway the process is moving, I think the direction is forward...thank you all again so very much!
Just make sure the person your talking to is a ATP this will be the person setting up your order.
Your on the right path, set expectations give him a week to get back to you with the information your wanting and if you know what you want to demo a few models or manufactures do this now to shake out the chairs that just dont work for you...
If he doesn't get back to you in a week email him vs calling and include his manager.
I cant tell you how many times people tell me he said this or she said that but no record of it.
Emails give you a digital footprint as your moving though the order system and it also is helpful if it gets delayed you can prove your point to the manger or GM
I never talk to anyone at NuMotion in less I am down there its always email and it saves to much time and frustration.
I had a bad night so ill check back later and getting you the Frontier reps contact information and trying to get answers also on rear wheel drive here in the states and center mount also.
I saw something but cant find it about seat elevation and rear wheel but last I heard its hard to find it because with seating system that recline and tilt and elevate its about center of gravity.
With my F3 as it goes up it also moves back to put the center of gravity over the drive tires to make it more safe for the end user.
I do know a few people that have Bounders that have scissor lifts on rear wheel and love them.
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