
I just downloaded and tried running the CCS software but am getting the same/similar problem...
I think my laptop is the problem.
What happens is if for example I run the CCS software (without PLC connected), CCS software freezes and when I click on the red X it won't close. It's not until clicking on the red X several times that I get a MS pop up box telling me the program isn't responding, close anyway and send report to MS.
If I connect the PL8 the red LED on the dongle lights but the parameters don't load and the CCS software just freezes.
I don't know why it's happening, I'm not very familiar with windows. It's a genuine windows laptop running windows 10 home and was working fine on Sunday when I charged the scooter. Re starting the laptop makes no difference. I might take a vid of it doing it if that's a help?