When I got my first unit they did have some suggestions that it was best to avoid banging the unit around and possibly avoid 'transporting' it excessively... It is worth noting that rack mounting is stationary in Telco use, and when Telco stuff is shipped there are specifications for the required shock absorbing packages it is shipped in. (I once worked for a company that made Telco gear and was involved in some of it's compliance testing...)
I did the installation of the fancy case kit and electronic modification kit that started with the Telco unit (which is a fixed nominal 48VDC supply) and turned it into the early version of the ZXD we love, so I have seen the insides of the unit.
It is VERY impressively and solidly built piece of hardware, but it is built on a PC board, and has a lot of large and heavy components attached to it. The heat sinks that are the biggest and heaviest items are solidly bolted to the board and the outer case, but there are several large coils and caps that aren't. They are well soldered and have some potting compound gluing them down, but are still primarily held on by the solder joints to the PC board.
This means that the ZXD is going to be subject to the same sort of failure that is common on any PC-board based product that gets bumped around a lot and isn't fully potted, namely heavy parts fracturing their solder joints and / or ripping the traces off the PC board

often resulting in a

intermittent

failure....
FWIW, I also recall posts from Shirley quite a while ago to the effect that the push / turn knob is somewhat fragile and very likely to break if hit the wrong way (like dropping the unit on it...) AND is not a readily replaceable item. I don't know if this has changed or not.
So my expectation (which impacts my uses for my ZXD's) is that they are great as seldom moved bench supplies, but I don't use them as 'carry-around' units...
In my portable setup, I feed my PL8 with a simple fixed voltage 'shoebox' type supply, which is less expensive, as well as being smaller and lighter...
ex-Gooserider